The Covid-19 pandemic has brought with it unprecedented challenges, what with the highly unpredictable customer demands, supply chain disruption, and resulting operational challenges. Through effective utilization of AI, Machine learning, and similar tools, Innover Digital has helped many large global businesses in quickly overcoming these challenges, providing quick ROI.
We have created a solution, and the approach we have been taking with companies are true successes. We are working across Customer Care, Operations, & Field Service. Solving issues surrounding Demand Capacity & Forecasting, Resource Allocation, Idle Time Reduction, First Time Call Resolution, Chronic Callers, Failed & Unnecessary Dispatches/Truck Rolls, …& more.
With these solutions we address what most of the companies are looking for, viz. the 4 C’s, Cost Reduction, Cost Avoidance, Cost Elimination & Improved CX (Customer Experience)!
Innover Digital works across all silos, departments, and business units of a company, since they all have unique data sets & requirements. We can take data from one or many parts of a company. Our differentiator is, we are committing to an ROI before you spend a dime.